At True Angels Boutique, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible return and refund policy to make your shopping experience worry-free.
Returns
- Eligibility: Items must be returned within 30 days of purchase.
- Condition: Products must be unworn, unwashed, and in their original condition with tags attached.
- Process: Contact our customer service team to initiate a return. You will receive a return authorization number and detailed instructions.
Refunds
- Processing Time: Once we receive your returned item, we will inspect it and notify you. If approved, your refund will be processed within 5-7 business days.
- Refund Method: Refunds will be issued to the original method of payment.
- Shipping Costs: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.
Exchanges
- Availability: If you wish to exchange an item, please return the original item and place a new order for the desired item.
Non-Returnable Items
- Final Sale: Certain items, such as final sale products, gift cards, and intimate apparel, are not eligible for return or refund.
Damaged or Incorrect Items
- Reporting: If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.
For any questions or concerns about our refund and return policy, please contact us at:
- Email: info@trueangelsboutique.com
- Phone: +1 508-618-1748
We appreciate your business and are committed to providing you with the best shopping experience.